IT AMC Support in Dubai from GreenEdge Systems could be the solution. IT AMC support might not be everything your company needs on a day-to-day basis, but certainly, it can play the part of a catalyst in enhancing business productivity. Having an in-depth knowledge of your IT infrastructure to help you drive the corporate objectives. The IT AMC support services are way too more than what meets the eye. It not only enhances the productivity of the business but also lowers the costs which in turn support you in attaining your business goals. At Green Edge Computers, we provide IT AMC support services in Dubai for companies that are looking for a couple of safe hands who can take good care of computer hardware and networking infrastructure.

IT AMC Support Dubai

What is Business Process Improvement (BPI)?
Business Process Improvement is a process that determines the functions deficit or the optimized level of employee skills to maximize the efficiency of the workflow and overall company growth.

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Identify if your IT infrastructure needs a BPI?

Before you conduct the in-depth analysis of the operations being conducted or aim at enhancing the employability skills for improved productivity, the ideal duty would be to analyze the underlying infrastructure.

In case you think that the IT infrastructure is a little outdated or under-performing, asking a couple of questions can assist you in performing the root cause analysis.

• How much of your IT staff is dedicated to providing IT support?

Let’s start with the scenario where your in-house IT team size is 10, out of which 60% of them are curious about delivery support, then it is a sign of the trouble brewing. The perfect scenario would be 20-30% of the team who should be providing IT support.

• Why larger percentage of team members is interested in providing IT support?

After that, the next query is why so many tickets are being raised due to which 60% of the IT department is engaged in delivering support? It’s time to understand if any extreme processes are demanding the extreme use of the employee time or do the IT infrastructure requires some support and executing a complete overhaul is needed.

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• Are you taking a reactive approach?

Rather than understanding the WHY of the problem, are you delaying the true analysis of the issue? After that, are you trying to make do with the current process however bad it is?

• How often are the employees raising the tickets?

Keep trail of how many times each worker is raising the ticket for IT downtime. If it is very frequently a worker is submitting a ticket and let’s say it takes a minimum of an hour to fix the issue. Simple math can notify you that the business is failing so many hours of business leading to low productivity.

This is where the IT AMC support services in Dubai can come in handy. IT AMC Support services aim at underestimating the downtime of the IT infrastructure for your company apart from troubleshooting the real issues. Straight from optimizing the performance of the computer hardware and network, we deliver guidelines for taking preventative measures to avoid downtimes.

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Our IT AMC support services in Dubai at GreenEdge Computers include:

1. Optimizing the performance.
2. Minimize breakdowns and downtime.
3. Providing guidelines for preventive measures via timely inspection of hardware, network, and servers.
4. Troubleshooting.
5. Delivering technical support to reduce downtime and resolve the issue within the shortest turnaround time.
6. Installations of recommended software.
7. Continuous monitoring of servers and workstations.

Find the complete list of our IT AMC support services in Dubai, we deliver. Alternatively, you can contact us for more information at +971 4 332 3352 or visit our website www.gecomputers.com for more information.