AMC Services

AMC Services

AMC - Annual Maintenance Contract

Green Edge Computers offers computer AMC services and network maintenance services.

Green Edge Computers also offers control on access, annual maintenance contract, laptop, computer desktops and notebook.

Hardware and Software Servicing and Maintenance

Green Edge Computers is engaged in offering Hardware and Software Repairing And Maintenance such as office computer hardware services, commercial computer hardware services and computer chip level repairing services.

Green Edge Computers provide support for Desktop related problems, Install & maintain and attend user's problem calls, design maintain windows based Network Networking & hardware support Install & update Operating System and Others Software configure & maintain e-mail account.

With your IT infrastructure as the backbone of your organization, you need a capable and reliable service solutions provider. Green Edge Computers is recognized for outstanding services. Our philosophy of dealing direct enables us to anticipate, understand and address your unique needs and supply you with customized Solutions that provide the maximum return on your IT investment. Our dedication to customer satisfaction means that you can count on us for a single, accountable point of contact and a responsive, reliable, quality service. Every machine requires regular service & maintenance for better result and durability. Your work should not just stop because of any hardware or networking related problems. You & your organization need someone who can take care of computer related problems and make you free so that you can concentrate on your business development.

IT service provider, a comprehensive set of IT Infrastructure Services, telecom services, IT security services, IT consulting services, IT support services, Infrastructure Management Services and Global Infrastructure Services. Our services ensure the quality of the processes and the deliverables of the projects.

Service offerings are:

  • Server / Systems Management
  • Network ( WAN & LAN ) Management
  • Database Management
  • Application Support
  • Mail Management
  • Telecom Management
  • Data Center Management

Once a company has acquired a new system, it is of course, important that it is properly maintained, so that it provides on-going and increasing benefit to that company. Green Edge Computers helps you not only maintain your systems, we also help you in upgrading and re- utilizing your existing resources in a cost-effective way as your infrastructure gets obsolete.

Green Edge allows you to establish a cost effective and productive business operation by working with experienced staff with a proven “best practice” approach to working with your needs and your people.

Our trained System Integration Team will take your IT management load off your shoulders for you to concentrate on your core business.

On-site support

We offer phone and on-site support of desktop and server operating systems as well as support for a wide range of hardware. We aim to provide you with the highest possible level of customer service. When you call us we assign you with an experienced technician who can provide you with an 'end-to- end' resolution to your problem. Your technician will assess your situation, before recommending a course of action. If it is necessary to buy new parts or software than the technician will install these and ensure that you have a working system.

Rest assured that Clear Intentions keeps track of your support history so that we can maintain the continuity of care that you expect and trust.

Off-site / remote systems management

For fast, efficient more cost-effective support, Clear Intentions can instigate a protocol to manage your company's IT systems remotely. Problems can be fixed quickly with minimum impact on your business and without waiting for a technician. Many tasks can be performed remotely including:

  • ✓ Daily back-up of mission critical data
  • ✓ Performing security checks
  • ✓ Maintenance of user accounts and permissions
  • ✓ Network operations and monitoring
  • ✓ Server performance monitoring